Review by vannpw (on 1/21/2010)
I purchased this shoe in the middle of Nov. I wore the shoe for about 2 weeks and at one point was on my feet at a set of concerts for basically two days great. Up until that point, I loved these shoes and even talked two friends into getting the same ones. After the constant standing and walking, I noticed a large bruise on my heel. After examining the shoe, I noticed a defect in the insole where it had been folded over to fit into the shoe. I contacted Merrell and they said to send them in for inspection and they would replace them. It has been over 6 weeks now and I am still without a pair of shoes. Merrell never called me to update me on the status of my exchange and everytime I call them, I am given some story of how this shoe is on back order for 5 more days... then 5 days later same story. Great shoe to begin with and all my friends still love theirs... POOR CUSTOMER SERVICE IF YOU EVER HAVE A PROBLEM. Will most likely just cough up my money and go back to the Salomon's that have treated me so well in the past.
The review of the Men's Moab Ventilator
was written on Merrell.com
Shoe Size: Fits true to size, Shoe Width: Fits true to width