Happy Holidays from TheShoeMart

Our customers are at the heart of what we do. As a family business, we do our best to balance serving you with spending time with our loved ones.

We have listed our Holiday Hours below so that you can plan your shopping accordingly! 

We also keep our hours updated on Google, so you can see if we're open with a quick search! Please be sure to search for "TheShoeMart Norwalk" if you are looking for our retail store! Customer Service hours are listed on Google under TheShoeMart.com.

TheShoeMart.com Customer Service Holiday Hours:

Customer Service will be open with limited hours on Christmas Eve and New Years Eve to assist you with your holiday orders and help you find the perfect pair of shoes for all of your upcoming holiday events! 

November Customer Service Hours

November 27 : 10:00 AM - 4:00 PM

November 28 : Closed

November 29 : 10:00 AM - 4:00 PM

December Customer Service Hours

December 24 : 10:00 AM - 1:00 PM

December 25: Closed.

December 26: 10:00 AM - 4:00 PM

December 31: 10:00 AM - 1:00 PM

January Customer Service Hours

January 1: Closed.

January 2: 10:00 AM - 4:00 PM

Customer Service Phone

800-850-7463

TheShoeMart Norwalk Retail Store Holiday Hours

Our retail location will be open with limited hours on Christmas Eve so that you can pick up that last minute gift or a new pair of shoes to impress your family and friends during the holidays. 

November Retail Store Hours

November 28: Closed

November 29: 9:30 AM - 6:00 PM

December Retail Store Hours

December 24: 9:30 AM - 4:30 PM

December 25: Closed.

December 26: 9:30 AM - 6:00 PM

December 31: 9:30 AM - 4:30 PM

January Retail Store Hours

January 1: Closed.

January 2: 9:30 AM - 6:00 PM

Retail Store Phone and Address

Retail Store Phone: 203-853-6543

Retail Store Location: 434 Westport Ave, Norwalk, CT 06851

2019 Holiday Shipping Cut Off Dates

These are good dates to keep in mind in order to have your item ship in time for Christmas.

Most orders that are placed before 11 AM EST will ship out same day. Select brands and styles can take 1-2 days for processing, but we do our best to get all orders out as quickly as possible! 

Below are the cut off dates from UPS. Please note that these are the final cut-off times and we cannot account for any shipping delays made by the carrier. We recommend ordering a few days in advance of these dates if possible. Remember, Standard Shipping is free on orders over $25*!

UPS Standard Shipping - Order before 11 AM EST on 12/12/2019 

UPS 3-Day Select - Order before 11 AM EST on 12/19/2019

UPS 2-Day Air - Order before 11 AM EST on 12/20/2019

UPS Next Day Air - Order before 11 AM EST on 12/23/2019

Still have holiday shipping questions? Contact us at support@theshoemart.com. We do our best to accommodate all reasonable requests! 

As always, thank you for your loyalty and support! We hope that your holiday season is full of love, food, and great shoes!

*Private Sale items are excluded from free shipping. Standard shipping is UPS Surepost for most orders. High value orders are shipped UPS Ground.