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Johnston Murphy Men's Cresswell Venetian 20-8470 Cognac
- All orders ship within 1-2 business days
- Express orders will ship within 1 business day (most times same day if before 12pm EST)
- Shipping quotes are available in your shopping cart
- All Delivery times are in business days, which exclude weekends and holidays
- Alden Factory Seconds are excluded from free shipping
- Some high-value packages may require a signature upon delivery
- We do not ship outside of the United States
- Some Timberland items require additional processing time
- How long does a return take?
- Returns are usually refunded in 3-4 days upon delivery to our warehouse.
- How can I get a free return?
- Select ‘store credit’ when you request your return and return shipping is free!
- My item has a defect. Can I get a free return label?
- Yes! The item must be unworn. We will gladly provide you a free exchange for a replacement item and cover the shipping both ways. Requests for a ‘refund’, not a replacement, will be required to pay return shipping since your return reason is something other than the defect reported.
- Can I change to a refund after selecting store credit?
- Yes, but since you received a free return label when selecting 'store credit' there is a $15 fee to cover the return shipping costs. This can only be done before the store credit has been used on another order.
- What payment method will be refunded for my return?
- Whatever payment method that was used to place the order will be refunded. This includes store credit.
- How much will my return cost if I don't want store credit?
- The shipping cost will be calculated when you request your return. Our discounted rates are used to ensure you pay a fair price.
- What if I want an exchange?
- No problem! Select ‘store credit’ when requesting your return. Once your return has been processed, use your store credit on a new purchase.
- If I paid for shipping will that also be refunded?
- No, unfortunately any outbound shipping charges cannot be refunded.
- What if I don't have a printer?
- Select UPS Store QR Code and drop your return off at a UPS Store (no label required). *Additional charge required
FREE SHIPPING on all domestic orders over $75*
All orders ship within 1-2 business days. Express orders will ship within 1 business day (most times same day if before 12pm EST)
For a shipping and delivery estimate, please use our ship time estimator located on the shopping cart page.Delivery times are in business days, which exclude weekends and holidays.
Some high-value packages may require a signature upon delivery.
We do not ship outside of the United States at this time.
* Free shipping promotion excludes Alden Factory Seconds.
Crafted from a single piece of glove leather without side seams.
Full leather lining wraps your foot in softness.
Plush foam-cushioned insole.
Highly flexible rubber sole and heel adds an extra measure of cushioning.
Showcase a classic look with the Johnston & Murphy Cresswell Venetian loafer. A shoe so incredibly soft and flexible, you can fold it in half. This premium dress shoe is designed with tubular moccasin construction and features sheepskin leather upper, comfortable sheepskin lining, a full length padded footbed and a rubber outsole and heel.
Product Features
FREE SHIPPING on all domestic orders over $75**
Processing Time
Shipping Quotes & Delivery Times
Other Considerations
Return Policy
How to properly try on Alden Shoes
Return Eligibility Requirements
No signs of wear
No flexing or creasing
Items are in original packaging
Do not use shoe box for shipping box
We cannot take it back if we cannot re-sell it!
If you wouldn't accept the item(s) as ' brand new', we won't either.
Frequently Asked Questions
Shipping Questions?
Click HERE to visit our Shipping Policy Page
Still Have Questions?
We’re happy to help! Just contact our customer service team at support@theshoemart.com or by phone at 800.850.7463